![]() In addition to live customer service, Mr. That said, the lender doesn’t list an email for reaching customer support. Cooper’s mortgage experts through a second, dedicated phone number, whereas current borrowers can log in to the lender’s secure message center. Prospective borrowers can contact one of Mr. Cooper’s customer service team via telephone Monday through Thursday from 7 a.m. Customer SupportĬustomers can contact Mr. Cooper will cover your first month’s mortgage payment. If your loan doesn’t close by the guaranteed closing date, Mr. Cooper also advertises a Close On Time Guarantee for conventional, FHA and VA loans. Once approved, you can view your mortgage balance, make payments and view other real estate information through the Mr. You can also use this to electronically sign disclosures, upload financial documents and ask questions. Cooper, you can take advantage of the company’s digital loan tracker to track the status of your application. This helps simplify the mortgage repayment process since you’ll make payments through the lender, not a third party. Cooper retains servicing on 99% of the loans it originates. Jumbo loans are available for up to $2.5 million, depending on several factors like property type. That said, the 2023 baseline conforming loan amount for Fannie Mae and Freddie Mac is $726,200 for most states. ![]() Loan MaximumsĪvailable loan amounts depend on the type of loan and your qualifications. ![]() Cooper’s mortgage experts to see if the lender can accommodate your needs. If you need a small mortgage loan, contact one of Mr. Cooper doesn’t publish minimum loan amounts for its mortgages. Cooper’s 1% Mortgage Markdown, which lowers your interest rate by one percentage point for one year. Eligible borrowers can take advantage of Mr. Ultimately, available mortgage rates and down payments vary based on your creditworthiness, loan type and size, location and other factors. The company doesn’t disclose mortgage fees or minimum down payment requirements online. Cooper has no physical branch locations but offers several features that streamline the online application process, including the ability to receive a verified approval letter in four hours. It also offers cash-out refinances-though you must contact the lender by phone for more information about these products. VA Interest Rate Reduction Refinance Loan (IRRRL).Conventional (fixed or adjustable rate).Cooper offers the following loan options in all 50 states, Washington, D.C., Puerto Rico and the U.S.
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